Terms of Service

Effective July 30, 2026

These Terms of Service (“Terms”) are a binding agreement between you (“you,” “User”) and Base 360 General Contractors LLC(“Company,” “we,” “us”), which operates the Build 360construction estimating and takeoff application and website (the “Service”). By creating an account, accessing, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. The Service — Estimates Are Informational Only

The Service uses software and artificial intelligence to generate construction cost estimates, budgets, material takeoffs, quantities, and schedules from plans and information you provide. All output is an automated, approximate estimate provided for informational and planning purposes only. It is not a bid, quote, proposal, guarantee, appraisal, or professional engineering, architectural, or cost-estimating advice, and it is not a substitute for professional judgment, field verification, or licensed professional services.

Estimates and quantities will contain errors and omissions and may differ materially from actual costs, quantities, or market conditions. You are solely responsible for independently reviewing, verifying, and confirming all output before relying on it, ordering materials, entering into contracts, submitting bids, or making any financial or construction decision. You assume all risk arising from any use of or reliance on the output.

2. Eligibility & Accounts

You must be at least 18 years old and able to form a binding contract. You are responsible for the accuracy of the information you provide, for maintaining the confidentiality of your login credentials, and for all activity under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts at our discretion.

3. Your Content — You Own It, and How We Protect It

“User Content” means the plans, drawings, documents, images, specifications, costs, and other data and materials you upload to or enter into the Service. You retain all right, title, and interest in your User Content, including all intellectual-property rights. We claim no ownership of it, and nothing in these Terms transfers any ownership of your User Content to us.

Limited license — only what we need to run the Service for you. Solely so that we can operate the Service and produce your results, you grant Company a limited, non-exclusive, non-transferable (except to the subprocessors described below, acting on our behalf), royalty-free license to host, store, and process your User Content only for the purpose of providing the Service to you. This license exists only while your User Content is on the Service and ends when you delete your User Content or close your account, subject only to the limited retention described below.

What we will not do. We will not: (a) use your User Content to train, develop, fine-tune, evaluate, calibrate, or improve any AI or machine-learning model, dataset, or product; (b) sell, rent, license, publish, publicly display, or otherwise share your User Content with any third party, except the subprocessors below acting solely on our behalf to deliver the Service to you; (c) reproduce, copy, or create derivative works from your User Content for any purpose other than generating and delivering your own results to you; or (d) access your User Content except as needed to operate, secure, support, or troubleshoot the Service for you.

Subprocessors.To run the Service we rely on a limited set of vendors — currently a cloud hosting and storage provider and an AI model provider (Anthropic) — who may process your User Content only on our instructions and only to provide the Service to you. They are contractually prohibited from using your User Content for their own purposes, including training their models, and our AI provider does not train on content submitted through its API. We do not sell your User Content.

Confidentiality. We treat your User Content as confidential and protect it with reasonable technical and organizational safeguards. Access is limited to the personnel and subprocessors who need it to operate the Service for you.

Retention & deletion. You may delete your User Content at any time from your account or by emailing support@base360gc.com. We will delete it from our active systems within thirty (30) days of your request or of account closure, except for (i) copies in routine encrypted backups, which are overwritten on a rolling basis, and (ii) anything we are required to keep by law. Please keep your own copies of your User Content.

Aggregate operational data. We may generate aggregate or statistical information about use of the Service (for example, the number of plans processed) only where it does not include, reveal, or derive from the content of your plans and cannot be used to reconstruct or identify your User Content.

Feedback.If you choose to send us feedback or suggestions, we may use that feedback to improve the Service — this applies to feedback only, never to your plans or other User Content.

Your rights & warranty.You represent and warrant that you own or have all rights, licenses, and permissions necessary to upload your User Content and to grant the limited license above, and that your User Content does not infringe or violate any third party’s rights. You are responsible for retaining your own copies of your User Content.

4. Acceptable Use

You agree not to: upload content you lack the rights to; use the Service unlawfully or to infringe others’ rights; attempt to access other users’ data; reverse engineer, scrape, or copy the Service; interfere with or overload the Service; resell or provide the Service to third parties except as expressly permitted; or upload malware or harmful code. We may remove content or restrict access for any violation.

5. Intellectual Property

The Service, including all software, models, content, cost data, designs, and trademarks (including “Build 360”), is owned by Company or its licensors and is protected by law. Except for the limited right to use the Service under these Terms, no rights are granted to you. Output generated for you may be used for your internal business and project purposes, subject to these Terms.

6. Beta / Early Access

The Service is provided as an early-stage product and may be incomplete, change without notice, and contain bugs or inaccuracies. Features, pricing, and availability may change at any time.

7. Disclaimer of Warranties

THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, title, and non-infringement. We do not warrant that the Service or any estimate, quantity, or output will be accurate, reliable, complete, error-free, uninterrupted, or secure. Some jurisdictions do not allow the exclusion of certain warranties; in that case, the exclusions apply to the fullest extent permitted by law.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY AND ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, COST OVERRUNS, CONSTRUCTION DELAYS, OR BUSINESS LOSSES,arising out of or relating to the Service or any output, whether based in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.

COMPANY’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). These limitations are a fundamental basis of the bargain.

9. Indemnification

You will defend, indemnify, and hold harmless Company and its owners, members, officers, employees, and agents from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your User Content; (b) your use of the Service or reliance on any output; (c) your violation of these Terms or any law; or (d) your infringement of any third party’s rights.

10. Governing Law & Disputes

These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-laws rules. You agree that the exclusive venue for any dispute will be the state and federal courts located in South Carolina, and you consent to their jurisdiction. Any claim must be brought within one (1) year after it arises.

11. Changes & Termination

We may modify these Terms at any time; material changes take effect when posted (or upon re-acceptance where we request it), and continued use constitutes acceptance. We may suspend or terminate the Service or your access at any time. Sections that by their nature should survive termination (including Sections 3, 5, 7, 8, 9, and 10) will survive.

12. Contact

Questions about these Terms: support@base360gc.com.

See also our Privacy Policy.